Job Listing

Public Safety Dispatcher

Canisius University is accepting applications for a full-time dispatcher. Public Safety Dispatchers perform a variety of duties involved in receiving, evaluating, prioritizing and relaying calls for emergency and non-emergency public safety assistance. Dispatch appropriate units and coordinates response of emergency personnel. Operates a variety of telecommunication and computer equipment and performs specialized clerical duties involved in the preparation, maintenance and release of information to law enforcement entities. 

Job Duties

Dispatchers must speak clearly, think quickly, work under stressful situations, have ability to listen closely and take notes.  Will be required to sit for long periods of time.  Dispatchers will operate the Computer Aided Dispatch System (CAD), have the ability to follow instructions, operate a fire alarm system, radio base unit, and university ID card system.  Dispatchers will interact with the students, college faculty and staff, the general public and other police agencies.

Key Skills/Requirements

• Must have a high school diploma or GED, with one year of experience in radio communications or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Must be at least 21 years of age.
• Computer Proficiency - Use and knowledge of Microsoft Office and other programs to operate a computer in an effective and efficient manner.  Possess the ability to learn additional computer programs. 
• Understand chain of command and possess a professional demeanor with the ability to work effectively with various constituencies.
• Strong organizational, interpersonal and communication skills.
• Strong attention to detail.
• Requires completion of a dispatcher training course.

The Office of Human Resources at Canisius University utilizes an online recruitment management system.

Individuals who need reasonable accommodations under the ADA in order to participate in the search process should contact the Office of Human Resources at (716) 888-2240.

To apply, go to https://www.canisius.edu/about-canisius/employment-canisius. Review of applications begins immediately and will continue until the position is filled.  Please include your cover letter and resume with your application. 

Canisius University, a Catholic and Jesuit University, has as its foundation the fundamental values of academic excellence, leadership, faith and social justice.  Canisius is committed to educating and preparing men and women to become leaders in their professions and their communities, and in service to humanity.  The university is an equal opportunity employer committed to recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students.         

Compensation and Benefits:

Salary: $15.00 per hour

Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate’s actual base pay will be based on job-related, non-discriminatory factors including experience.  Information about the total compensation package  for this position will be provided during the interview process.

This is a full time position. Benefits are available the first of the month after the full-time employee’s date of hire and include – health, dental and vision insurance, life and long term disability insurance, and retirement plan enrollment is available to full-time employees with contribution from the University after one year. Tuition benefits are also available for full-time employees and their qualified dependents.